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Service Technician - Technology Products at Stallion

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Oct, 26

Salary

0.0

Posted On

18 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Configuration, Troubleshooting, Low-Voltage Systems, Surveillance System Installation, Satellite Equipment Setup, IP Camera Configuration, Customer Service, Microsoft Office

Industry

Construction Hardware Manufacturing

Description

The Service Technician I executes the setup, installation, and repair of electronic communication and surveillance systems for remote and field-based sites. This position provides field support for technology products such as communications and networked surveillance equipment. It requires hands-on technical skills, strong troubleshooting ability, and a customer-first attitude. Key Responsibilities: * Install, configure, and repair communication systems. Including: mobile cellular communications equipment, wireless network products, and satellite equipment (e.g., PBX, modems, routers, satellite terminals, and hard-wired connections). * Support maintenance and repair of surveillance systems including IP cameras, NVRs, and supporting powered components. * Configure and troubleshoot network, telephony, and satellite terminal-related systems. * Perform routine maintenance and system checks; complete field retrofits and upgrades. * Communicate job progress and issues to customers, project managers, and management. * Crosstrain and collaborate with additional field operations as required. Essential Knowledge, Skills & Abilities: * Knowledge of basic networking concepts and low-voltage systems. * Familiarity with various Video Management Systems (VMS) and IP-based cameras. * Ability to work independently or with minimal remote guidance. * Strong troubleshooting and problem-solving skills. * Excellent attention to detail and strong customer service orientation. * Proficiency in Microsoft Outlook, Excel, and Word. * Valid driver’s license and acceptable driving record. * Ability to lift up to 60 lbs and travel as needed. Preferred Qualifications: * Training from a two-year vocational or technical program or equivalent field experience. * 1–2 years of experience in surveillance, communications, or related low-voltage installation work.

Responsibilities

The technician is responsible for the installation, configuration, and repair of electronic communication and surveillance systems at field sites. This includes performing routine maintenance, system upgrades, and providing technical support for networked equipment.