Service & Warranty Advisor at Sime Darby

, , New Zealand -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Time Management, Attention to Detail, Administration, Autonomy, PowerPoint Proficiency, Technical Ability, Communication Skills, Organizational Skills, Leadership Skills, Computer Skills, Warranty Claims, Invoice Preparation, Recall Management, Service Advisor Experience, Autoline Experience

Industry

IT Services and IT Consulting

Description

Company : Continental Car Services Ltd Continental Cars Porsche, a proud subsidiary of Sime Motors, is New Zealand’s longest-standing Porsche dealership dating back to 1975. With over 40 years of expertise, our team is dedicated to offering personalised service and expert advice, ensuring that every moment behind the wheel is extraordinary. Whether you seek luxury, performance, or both, Continental Cars Porsche is here to make your Porsche journey unforgettable. Continental Cars Porsche – Driven by Dreams. We’re seeking an experienced Service and Warranty Advisor to support our specialist team. This is a rare opportunity to work with a prestigious brand in a role that requires flexibility and attention to detail. You’ll be responsible for accurately preparing, submitting, and reconciling warranty claims while assisting service advisors. A strong focus on customer service excellence is essential. You will need to: Have excellent time management skills to ensure that warranty claims are submitted in accordance with the manufacturer guidelines Have a close attention to detail in preparing invoices, warranty claims and managing recalls Have a strong administration and customer service background Have the ability to work autonomously Be very proficient preparing power-point presentations and inserting audiovisual elements. What are we looking for? A minimum of 3 years experience in a related role A minimum of one year experience as a Service Advisor A genuine passion for ensuring excellence in customer service Outstanding leadership and communication skills Excellent time management and organisational skills Ability to demonstrate proven technical ability Strong computer skills are a necessity Autoline experience would be advantageous Why Choose Continental Cars Porsche? Enjoy a competitive salary with Monday to Friday work hours We provide opportunity for career growth with internal promotions and development opportunities We have a privileges programme that provides discounts across 100+ retailers, discounted health insurance, inhouse buying discounts, birthday and long service leave, to name a few. You'll join a passionate, supportive team in a modern, high-end showroom in the heart of Auckland. In return, you can look forward to fantastic working conditions and a great team environment, an attractive remuneration package commensurate to skills and experience. Sime is a partner of choice for the world's best brands in the Automotive and Industrial Equipment sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime Darby Berhad today has a workforce of approximately 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia. To explore exciting career opportunities in our Motors operations in Australia, click the link below: Sime Motors Australia Career Site

Responsibilities

The Service & Warranty Advisor will be responsible for accurately preparing, submitting, and reconciling warranty claims while assisting service advisors. A strong focus on customer service excellence is essential.