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Service Warranty Clerk at Toyota Marin

Corte Madera, California, United States -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

40.0

Posted On

27 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Warranty Claims Processing, Documentation, Criteria Verification, Receivables Reconciliation, Credit Posting, Claim Resubmission, Payment Follow-up, Parts Tracking, Record Maintenance, Recall Awareness, Clerical Support, Computer Skills

Industry

Motor Vehicle Manufacturing

Description

Description Duties and Responsibilities: Processes warranty claims on a timely basis for each franchise or distributor. Processes all warranty paperwork to ensure proper documentation. Verifies criteria required by factory or distributor. Reconciles all warranty receivables with payments through the appropriate accounting schedule. Posts credits on the computer. Resubmits all rejected claims promptly or receives authorization to write them off. Follow up on payment of outstanding claims. Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of. Arranges for parts to be shipped to the factory or distributor or to be scrapped. Files and maintains all service records as required by the warrantor. Keeps informed of all factory recalls and bulletins. Assists with body shop warranty claims as needed. Assists with the cashier and telephone duties as needed. Assists with any clerical needs as directed by the Fixed Operations Manager or the Controller. Maintains a professional appearance and a neat work area. Performs other duties as assigned. Other tasks as assigned. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Must have at least 2 years of prior experience. Knowledge of submitting warranty claims, booking tech hours, posting warranty credit notes. Reconciling warranting schedule and providing detailed notes. High school diploma or general education degree (GED) Working Conditions: Temperature controlled office.

Responsibilities

The Service Warranty Clerk processes warranty claims for each franchise or distributor in a timely manner, ensuring proper documentation and verifying factory or distributor criteria. This role also involves reconciling warranty receivables, tracking parts, and maintaining all required service records.