Service Writer - 287 Fire at Super Vacuum Manufacturing CO Inc

Haltom City, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

32.0

Posted On

20 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Oversight, Scheduling, Project Tracking, Billing, Communication, Customer Service, Calendar Management, Coordination, Estimating, Work Order Creation, Warranty Claims Processing, Verbal Communication, Written Communication, Interpersonal Skills, Organizational Skills, Attention To Detail

Industry

Public Safety

Description

Description 287 Fire, a division of Super Vacuum Manufacturing, is searching for a Service Writer in Haltom City, Texas. 287 Fire is the leading Rosenbauer dealer for the states of Texas and Oklahoma. If you are interested in supporting the dedicated staff who build equipment that saves lives, please apply. Job Description: As a Service Writer you will be responsible for the oversight, scheduling, project tracking, billing, and communication regarding specialized fire apparatus work orders. If you're looking to make an impact in a meaningful, lifesaving industry, this is the opportunity for you. Key Responsibilities: Act as the primary point of contact for fire departments, providing regular updates on vehicle status and projected completion times. Manage service calendar, ensuring balance between out-of-service repairs and preventative maintenance. Coordinate with technicians to build accurate labor and parts estimates for specialized fire apparatus. Translate complex mechanical issues into clear, actionable work orders for the shop floor. Identify and process warranty claims through the manufacturer to ensure departments get the coverage they deserve. Requirements Previous experience in fire or automotive preferred Excellent verbal and written communication skills Excellent interpersonal skills with the ability to communicate technical issues to non-technical stakeholders Excellent organizational skills and attention to detail Bilingual is a plus Must be able to pass a pre-employment drug screen, physical agility test and a criminal background check Benefits: Paid Time Off and Sick Time Health and Dental Benefits Life Insurance 401k matching Dental Bill reimbursements ($400 per year) Tuition Reimbursement Employee Referral Program 9 Paid Holidays We believe your Birthday is a holiday and is a treated as such! Take your Birthday off and get paid! Employee Discounts through our vendors Compensation: $25 - $32/hour DOE Hours: 8:00 AM – 5:00 PM, Monday - Friday Job Type: Full-Time, Hourly, Non-Exempt Work Authorization: United States (Required) Super Vac is an Equal Opportunity Employer. Super Vac does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Responsibilities

The Service Writer will manage the oversight, scheduling, project tracking, billing, and communication for specialized fire apparatus work orders, acting as the primary contact for fire departments regarding vehicle status and completion times.