IMAGINE EARNING MORE AS AN ELITE TEAM MEMBER OF A STABLE DEALERSHIP THAT CONTINUES TO GROW MEANING ADVANCEMENT OPPORTUNITIES FOR YOU. EXPERIENCE A MORE REWARDING CAREER WITH LESS HOURS, LESS STRESS, AND AN INCREDIBLE SUPPORT SYSTEM. ENJOY A BETTER WORK ENVIRONMENT THAT IS ALL ABOUT CUSTOMER SERVICE RATHER THAN HITTING QUOTAS.

Excel Truck Group is seeking a Service Advisor / Writer to join our Chester, VA team.
If you are a truck or auto service advisor or if you have strong administrative skills, and truck or automotive technical skills, this is a career you should explore!

• Provide administrative assistance supporting a high-volume Truck Service team.
• Supports the diagnostic, repair estimate, commitment of payment, repair and vital communication as a part of the repair process (opening and closing RO’s).
• Promptly addresses and resolves customer concerns and service follow-up issues.
• Asks relevant questions regarding repair or service request to ensure proper servicing of vehicle.
• Maintains open communications with our technicians, management team and customers regarding job/repair status changes.
• Follows up with customers to ensure they are satisfied with the service they received.
  All qualified applicants will receive consideration for employment without regard to the individual’s race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
  Job Type: Full-time
  Pay: $55,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In perso