Gem City Tire - East Peoria, Illinois
Gem City Tire is growing! We are searching for a Service Writer / Advisor for our East Peoria, Il location. If you are highly motivated, able to work independently and within a TEAM environment………we want to hear from you. A valid Drivers License is required. A Pre - Employment Background Check and Drug Screen will be completed upon employment.

JOB DESCRIPTION:

• Assist in the day to day activities of all service department employees.
• Assist in dispatching of fleet work and road calls accordingly.
• Process repair order paperwork from beginning to invoicing.
• Field incoming calls, road calls and take all necessary information.
• Contact customers for approvals and PO numbers as needed.
• 100% interface with customers.
• Customer Service is a priority.
• Assist with training and developing all Service Department employees.
• Assist in enforcing company policies, including accident and workers compensation packets.
• Maintain a clean and safe work environment inside and outside of the facility.
• Other duties as assigned by the General Manager - Service Manager.

QUALIFICATIONS:

• Service Manager, Service Writer or Service Advisor experience is a plus.
• Commercial tire service industry experience is a plus.
• Retail tire experience is a plus.
• Transportation related work experience is a plus.
• Invoice - billing experience is welcome.
• Customer service skills are required.
• This position requires a High School Education or equivalent.
• Strong analytical and problem solving skills.
• Strong communication skills are a must.
• Working knowledge with Microsoft Word and Excel.
• Excellent people relations skills.
  As a Goodyear authorized dealer, Gem City Tire provides premium Goodyear Tires and a multitude of the finest tire related services available in the Midwest. From tires and retreading to alignment and wheel refinishing, Gem City Tire adds value through unparalleled service, TIA Certified Technicians and competitive pricing.
  Locations in Sharonville, Oh * Columbus, Oh * Dayton, Oh * Indianapolis, In * Plainfield, In * Champaign, Il * Peoria, Il *
  Job Type: Full-time
  Job Type: Full-time
  Pay: $18.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• Service writing: 2 years (Required)

License/Certification:

• Driver’s License (Required)

Work Location: In perso

Please refer the Job description for details