Service Writer at Atlas Toyota Material Handling, LLC

Elk Grove Village, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

0.0

Posted On

24 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Organizational Skills, Communication, Microsoft Office Suite, Quotes System, Estimates, Preventive Maintenance, Billing, Reporting

Industry

Commercial and Industrial Equipment Rental

Description

Description Atlas Toyota Material Handling, part of the Atlas Companies, is currently hiring a full-time Service Writer to join our Service Team. We are seeking a highly organized and motivated person to support the team by providing timely and accurate estimates for field and shop service repairs. Atlas Toyota Material Handling, part of the Atlas Companies, is an authorized Toyota Forklift Dealer committed to providing quality service, premium equipment, and innovative solutions for companies of all sizes. Your New Role: Responsibility for providing estimates to the Service team as well as entering and maintaining them in the quotes system. Will be responsible for providing formal estimates in writing. Provides sales staff, service departments and customers with accurate quotes within 3 days of receiving a request. Will be expected to stay in close contact with the shop and service managers and sales team on all estimates. Reviews all preventive maintenance work-orders that are turned in for billing and will provide estimates for all items listed that need attention. Verifies information with technicians on any repairs to eliminate uncertainty and error in the quote process. Will be responsible for maintaining communication with customers on estimates and orders. Will be responsible for monthly reporting. Other duties as assigned. Requirements What You’ll Need to Succeed: High school degree or equivalent. Knowledge of specific software programs, including Microsoft Office Suite and Company Portal. Have excellent customer service and organizational skills. Has the ability to communicate professionally and courteously. What You’ll Love About Us: Great Company Culture: Great people, a high focus on values, professional development opportunities as well as company events (food trucks, BBQ’s, holiday parties, retirement celebrations and sporting events, to name a few!) Focus on Personal/Family Balance: Monday-Friday schedule. Rest and Relaxation: Generous PTO (paid time off) AND 8 paid holidays. Health Benefits: Medical with HSA and FSA options, Dental and Vision Plans. Life and Disability Benefits: COMPANY PAID Life Insurance, Short- and Long-Term Disability Plans Prepare for the Future: 401(k) with company match Atlas is proud to be an Equal Opportunity Employer (including disability/veterans) and Drug Free Workplace Where a specific pay range is noted, it is a good faith estimate at the time of posting. The actual compensation offered will be based on experience, skills, qualifications, market considerations, and geographic location.

Responsibilities

The Service Writer is responsible for providing timely and accurate estimates for service repairs and maintaining communication with customers regarding estimates and orders. They will also review preventive maintenance work-orders and verify information with technicians to ensure accuracy in the quoting process.