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Service Writer at Boater's World Marine Centers

Lake Placid, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Organizational Skills, Multitasking, Problem Solving, Teamwork, Marine Knowledge, Dealership Software

Industry

Maritime

Description

Description Boater’s World Marine Centers is expanding our service department in Lake Placid, FL, and we’re looking for a Service Writer to join our growing team. If you enjoy working in a fast-paced, customer-first environment and want to be part of a company where your work makes a direct impact, we’d love to meet you. What You’ll Do Greet customers and provide friendly, professional support Document repair needs, unit conditions, and maintenance history Create accurate repair orders and estimates using Lightspeed Communicate job status updates and approvals throughout the repair process Coordinate with technicians, vendors, and the parts department as needed Identify additional service opportunities to help customers protect their investment Assist with general service office operations and customer follow-up This is not a comprehensive list of duties. Responsibilities may evolve based on business needs. Requirements Experience as a Service Writer (marine or powersports preferred) General knowledge of boats, marine engines, or similar equipment Familiarity with dealership software (Lightspeed is a plus) Strong communication and organizational skills Ability to multitask and work efficiently in a busy environment Team-oriented mindset with a proactive, problem-solving approach Working Conditions Full-time: 8:00 AM – 5:00 PM Sundays off + one additional weekday off Overtime may be required during peak seasons Must be able to lift up to 50 lbs and perform tasks that may include bending or reaching Why Join Boater’s World? Rapidly growing company with advancement opportunities Supportive team environment Work with a company passionate about boating and customer service If you’re ready to join a team where your skills and customer care make a real difference, apply today!

Responsibilities

The Service Writer greets customers, documents repair needs, and creates accurate repair orders. They also communicate job status updates and coordinate with technicians and vendors throughout the repair process.