Service Writer at Deep Well Services

Kilgore, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative support, Work order management, Data entry, Personnel logistics, Operational planning, Record keeping, Microsoft Office Suite, Salesforce, Communication skills, Organizational skills, Attention to detail, Multi-tasking, Quality management system

Industry

Oil and Gas

Description

Service Writer Wage: Based on experience Status: Full time, non-exempt Reports to: Fleet or Maintenance Manager Travel Requirements: None (0%) Schedule: Monday through Friday, 8:00 AM – 5:00 PM with flexibility to meet operational demands. On-site attendance required. Work Location: This position is based out of the Haynesville Basin. Reliable transportation is required. Work Environment: Traditional office environment. Work is performed in a temperature-controlled setting with occasional coordination with shop and field personnel. SERVICE WRITER The Service Writer is responsible for providing administrative and operational support to the Maintenance and Fleet departments in a well-organized and timely manner. This role ensures efficient coordination of work orders, personnel logistics, and documentation, while supporting overall operational efficiency and compliance with company standards. WHY CHOOSE DEEP WELL SERVICES? Medical, Dental, Vision, and Voluntary Benefits 401(k) Plan Career growth opportunities Competency-based training and advancement programs Quarterly bonus opportunities On-the-job training PPE provided where applicable Wellness programs including telehealth and Employee Assistance Program Discounted gym membership rates DUTIES Create and maintain work orders ensuring all required parts and labor are allocated correctly Review incoming work order requests and assist in coordination of services Coordinate travel arrangements and lodging for Fleet Service personnel as needed Perform administrative and data entry functions within work order systems for Fleet and Maintenance operations Maintain departmental work schedules and support operational planning Assist with tracking equipment certifications and maintaining associated records Track internal and external certifications for Fleet personnel Confirm receivables and process associated documentation Support revisions of Fleet Services practices and policies to improve efficiency Adhere to and enforce the company Quality Management System Assist in Fleet process development initiatives Other duties as assigned by management SKILLS & ABILITIES Education: Associate or bachelor’s degree preferred Experience: 2+ years in an administrative or support role required Experience with Salesforce or work order systems preferred Other Requirements: Must successfully pass a pre-employment background check and drug screen Strong organizational skills and attention to detail Ability to prioritize and execute tasks independently Proficiency in Microsoft Office Suite and standard office systems High level verbal and written communication skills with ability to maintain confidentiality Ability to multi-task in a fast-paced, deadline-driven environment CORE COMPETENCIES Ethics & Integrity Accountability & Dependability Stress Tolerance Tact and Professional Communication Ability to work independently with minimal supervision PHYSICAL REQUIREMENTS Ability to sit, stand, and walk for extended periods Frequent use of hands for data entry and office tasks Occasional lifting of light office materials Ability to work in an office setting for extended durations Disclaimer The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. EOE Statement Deep Well Services is an Equal Opportunity Employer. Deep Well Services does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

Responsibilities

The Service Writer provides administrative and operational support to the Maintenance and Fleet departments by coordinating work orders and personnel logistics. They are responsible for maintaining departmental schedules, tracking equipment certifications, and ensuring compliance with company standards.