Service Writer - Heavy Duty Fleet Shop at TCI Transportation

Commerce, California, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

25.0

Posted On

25 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Writer Experience, Time Management, Business Ethics, Confidentiality, Interpersonal Skills, Customer-Facing Skills, Communication Skills, Typing Skills, Flexibility, Willingness To Learn, Teamwork, Attention To Detail

Industry

Truck Transportation

Description

Heavy Truck Service Writer Position Available in Busy Fleet Shop Shift: Monday through Friday 7:00am to 3:30pm Saturday & Sunday Off Compensation $22-$25.00/HR + OT Plus Quarterly incentives Essential Skills Must have prior experience as a service writer in a commercial transportation shop Time Management is essential for this role. A high level of business ethics and confidentiality. Excellent interpersonal and customer-facing skills. Strong communication skills, both written and verbal. Prefer typing skill of 50 to 60 WPM The flexibility and willingness to learn. The ability to work as part of a team. The ability to work accurately, with attention to detail. Service Writer/ Scheduling Taking service calls and handeling service call reports Run weekly BIT/Opacity reports in Fusion of units upcoming/due/past due. Create spreadsheets in MS Excel of unit locations and dates due for both BIT and Opacity Utilize Fusion L/R contract to locate customer contact information for specific units, for use of notification of upcoming Preventative Maintenance Notify customers by email and/or phone, to schedule clients to bring equipment in or set up on-site appointments. Distribute work to assigned team/fleet-techs to perform on-site or in-house PM services. Assist in daily yard checks, locate, and verify units on yard are current on BIT, PM, or Opacity services. Review incoming work orders from services performed and update on fusion and/or notify client of any follow-up/major repairs needed. Issue back-up data or records to clients, should they require back up for their files. Schedule outside vendors to perform services outside our service range or hours. Arrange a sub-unit with the Rental department for leased customer units that are brought in for service or repairs. Open, process and scan all work orders for BIT’s, PM’s, Opacity’s, and follow-ups. Benefits Weekly Paychecks | Direct Deposit Available Safety Incentives up to $300 Quarterly Medical, Dental & Vision Coverage Employer Paid Life and AD&D Insurance 401K with Company Match Vacation and Holiday Pay Employee Discount Programs About Us: We are a family-owned company doing business since 1978. We are dedicated and committed to safety, each other, and our customers. Our team is positive and passionate and come to work each day with a "Can Do" attitude. We strive to be creative problem solvers who bring innovative thinking in all our work. Being ethical, transparent, and accountable has helped shape our team and how we do business. We are looking for more people that match our core values to join our team.

Responsibilities

The Service Writer is responsible for taking service calls, scheduling maintenance, and managing service reports. They will also assist in daily yard checks and coordinate with technicians and vendors for service needs.