SERVICE WRITER

AO2 Administrative Officer 2
Regular/full-time
Public Service Delivery
Fleet Management Service, Procurement and Supply Chain
Brandon MB
Advertisement Number: 44258
Salary(s): AO2 $62,281.00 - $76,484.00 per year
Closing Date: June 29, 2025
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).
Employment Equity is a factor in selection for this competition. Consideration will be given to women, Indigenous people and persons with disabilities.
An eligibility list may be established to fill similar regular and term positions within the department, throughout the Province of Manitoba and will remain in effect for 12 months.
The Department of Public Service Delivery is seeking a qualified and skilled candidate to fill a Service Writer position within the Fleet Management Services Branch formerly known as VEMA.
To be considered for this competition you must submit an application form with a resume. See below for further instructions.
Click here to access the application form.

Conditions of Employment:

• Must be legally entitled to work in Canada
• Must have and maintain a valid Manitoba Class 5 Driver’s Licence with the ability to obtain a Class 3 Driver’s Licence
• Must be able to obtain a telehandler/forklift licence.
• Must be physically capable of performing the duties of the position, including sitting, climbing, lifting up to 50lbs., and wearing person protective equipment.

Qualifications:

Essential:

• Experience with scheduling work in a repair shop.
• Extensive experience with Microsoft Office (Excel, Word, and Outlook).
• Experience with fleet management software.
• Customer service experience with the ability to work under pressure and interact respectfully and professionally with both internal and external stakeholders.
• Excellent verbal communication skills with the ability to communicate technical data with internal and external stakeholders.
• Excellent written communication skills.
• Excellent interpersonal skills with the ability to work co-operatively and effectively in a team environment.
• Strong analytical and problem solving skills.
• Effective organizational and time management skills including the ability to prioritize workloads to meet deadlines.

Desired:

• Experience working with telematics/AVL systems.

Duties:
The incumbent is responsible to receive, schedule, monitor and manage vehicle repair and maintenance work in Fleet Management Services (FMS) Shop Operation repair facility.

Reporting to the Mechanical Supervisor (MSR), the position is responsible for:

• Assisting in daily operations of the FMS Heavy Duty shop operations.
• Monitoring Heavy Equipment Division Insurance Claims and handling warranties.
• Monthly meter reporting.
• Receive and schedule mechanical repairs.
• Monitoring and scheduling safeties and maintenance.
• Review and approve repair recommendations from technicians and vendors.

• Assisting in daily operations of the FMS Heavy Duty shop operations.
• Monitoring Heavy Equipment Division Insurance Claims and handling warranties.
• Monthly meter reporting.
• Receive and schedule mechanical repairs.
• Monitoring and scheduling safeties and maintenance.
• Review and approve repair recommendations from technicians and vendors