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Service Writer at Midas HAMILTON

Burlington, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

23.0

Posted On

26 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Sales, Customer Service, Automotive Repair Estimation, Scheduling, Work Order Preparation, Staff Training, Facility Management, Environmental Compliance, Safety Regulations, Service Diagnosis, Technical Skills, Business Mathematics, Supervisory Skills, Management Skills

Industry

Motor Vehicle Manufacturing

Description

Benefits: Company parties Competitive salary Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Tuition assistance At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. Responsibilities The purpose of this position is to enhance the retail sales and profitability of a store through coordinating and scheduling automotive repair service transactions and responding to related customer service issues. Develop and present estimates, source parts and sell jobs to customers Interpret inspection results (working with Technician) and present results to customers Oversee the processes of work order preparation and scheduling Respond to customer service concerns and problems Act in a store management capacity as needed on day-to-day operational activities Enhance the effectiveness of Human Resources and quality of service through providing training to service providers Monitors and control facility and asset utilization Enforce compliance with environmental and safety regulations and statutes Qualifications Associate Degree or Equivalent At least 1-year related experience in the automotive service business ASE certifications as required Current and valid driver’s license Supervisory and management skills Service diagnosis and technical skills Business mathematical aptitude Ability to work a flexible schedule including weekends, evenings, and holidays

Responsibilities

The Service Writer is responsible for enhancing retail sales and profitability by coordinating automotive repair transactions and managing customer service issues. Key duties include developing estimates, interpreting inspection results with technicians, and overseeing store operational activities.