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Service Writer at Trailer Equipment Inc
Westland, Michigan, United States -
Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Documentation, Service Estimates, Coordination, Record Maintenance, Service Software, Trailer Inspections, Problem Solving, Multitasking, Organization

Industry

Truck Transportation

Description
Description Service Writer – Trailer Equipment, Inc. (Westland, MI) Full-Time | Non-Exempt | Monday–Friday, 7 AM–5 PM Trailer Equipment, Inc. is seeking a detail-oriented, customer-focused Service Writer to join our Westland, MI service team. In this role, you will serve as the key link between customers and our technicians — ensuring accurate documentation, smooth coordination of service work, and exceptional customer support. What You’ll Do Greet and assist customers, documenting service needs and preparing estimates Communicate clearly between customers, technicians, and internal teams Coordinate service orders to ensure timely and accurate completion Maintain records, process paperwork, and use service management software Support yard and inventory tasks, including trailer inspections Handle customer concerns with professionalism and problem-solving skills What We're Looking For High school diploma or GED required Strong customer service and communication skills Ability to multitask and stay organized in a fast-paced environment Proficiency in Microsoft Office; experience with service software a plus Ability to work indoors and outdoors year-round Why Join Us? Steady full-time hours Supportive team environment Opportunities to learn and grow in the service department Apply today to be a key part of our service team! #ID26

How To Apply:

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Responsibilities
The Service Writer will act as the primary liaison between customers and technicians, responsible for accurately documenting service needs and preparing estimates. This role also involves coordinating service orders to ensure timely completion and maintaining all necessary records and paperwork.