TRULAND Equipment is a John Deere dealer with 18 locations in Indiana and Ohio that supplies and services a wide range of new and used equipment for residential, commercial, and agricultural applications. We pride ourselves on providing our customers with the best possible assistance from skilled and educated team members. We’re looking for team members who strive to be the best, are dedicated, hardworking, and eager to learn. If you have the skills and desire to work in a fun, challenging, fast-paced John Deere Dealership….we want to talk with you!
Our Vision: To enable our customers to cultivate, shape, and manicure the landscape through relationships, engagement, and experiences based on trust, integrity, and a sense of urgency.

• Fields internal and external customer inquiries to the Service Department.
• Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced.
• Maintains repair order system for completeness, accuracy, and timely billing.
• Maintains service department filings and records and service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager.
• Updates customer profiles using equipment, hours, or other information from the customer repair orders.
• Maintains accessories and supplies and prepares replacement orders.
• May process warranty and/or product improvement claims including the computation of charges, submission, and follow-up.
• Review all pertinent customer comments or suggestions with the location Service Manager.
• Maintains knowledge of John Deere and competitive products