What awaits you

We are looking for Service Advisors (m/f/d) to join our team in Frankfurt. At Tesla, our advisors are the backbone of our service operations and support our mission to create a world of sustainable prosperity. We have developed one of the most innovative vehicles ever, and as a Service Advisor, you will help provide our customers with an equally innovative service.

We offer

• Career development and training: At Tesla, you have the opportunity for personal and professional development through regular performance reviews, targeted training measures, and further education opportunities (e.g., high-voltage training, management training). In addition, a centralized onboarding process takes place to ensure a structured and standardized start to your role.
• Corporate culture: Immerse yourself in our inspiring corporate culture, where innovation, teamwork and passion are at the heart of everything we do.
• Innovative projects and technologies: You have the opportunity to work on pioneering projects and technologies that will help shape the future of the automotive industry and sustainable energy.
• Benefits and additional perks: You can expect a competitive salary package that includes Tesla shares or a cash award, access to our corporate benefits program, 30 days of vacation, a 13th-month salary, the option of a company pension plan, a subsidy for the Germany ticket, a wellness benefit, or a discounted membership in the Urban Sports Club.
• Dedicated team and positive work atmosphere: Work in a committed and motivated team characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energies.

What to do

• You independently and proactively organize the daily workflow in collaboration with your service manager and your team.
• As a successful service advisor, you monitor the daily operations of the service center and control warranty costs.
• You handle the maintenance of the workshop and the vehicles with a cool head.
• You skillfully set priorities, meet deadlines, and manage your workload.
• You handle customer requests quickly via phone calls and emails, ensuring first-class and personalized service.

What to bring