ServiceNow Architect at Avanciers
Calgary, AB, Canada -
Full Time


Start Date

Immediate

Expiry Date

16 Nov, 25

Salary

0.0

Posted On

16 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description
Responsibilities
  • 10+ years of experience in ServiceNow development
  • Have strong experience in ITSM//ITOM/ITAM modules
  • Define, design and implement ServiceNow solutions aligning to business requirements
  • Provide technical consultation in terms of using ServiceNow best practices for implementations
  • Create technical implementation strategies from business requirements
  • Implement ServiceNow solutions in all applications/modules such as ITSM, ITOM, ITAM
  • Proficiency in ServiceNow scripting languages (JavaScript), integrations (REST, SOAP), Flow Designer, workflows, Virtual Agent.
  • Have experience in CMDB
  • Experienced in Service Level management and SLA configuration
  • ServiceNow Agent workspace
  • Lead ServiceNow support team of configuration, development, and new features/plugins, investigate complex issues and review code as required.
  • Design ServiceNow technical solutions and provide detailed specifications for those proposed solutions as required.
  • Serve as a thought leader, to influence and develop scalable strategies, frameworks, and architectures.
  • Collaborate with internal and external partners to steer the best decisions and drive the right business outcomes.
  • Ensure that new development does not negatively impact performance and monitor performance using instance observe.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
  • Experience in working in Agile projects
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