ServiceNow Architect at Capgemini
Melbourne, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

0.0

Posted On

06 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Asset Management, Servicenow, Key Performance Indicators, It, Design, Technology, Metrics, Presentation Skills, Strategy, Application Configuration

Industry

Information Technology/IT

Description

JOB DESCRIPTION

  • Provide expertise and delivery of ServiceNow based consulting initiatives
  • Communicate technical problems and solutions to both technical and non-technical audiences
  • Ability to convey complex technical concepts in understandable business terms
  • Participate in business stakeholder workshops and showcases
  • Provide Subject Matter Expertise

EXPERIENCE REQUIRED

  • Knowledge of best practice OOTB ServiceNow ITSM and/or other relevant ServiceNow application configuration (CIS ITOM)
  • Experience in providing creative solutions to business problems and working with ServiceNow, IT Service Management (ITIL) processes including Asset Management, metrics and key performance indicators
  • Team collaboration and communication skills
  • Excellent documentation and presentation skills
  • Ability to mentor/lead junior team members
Responsibilities

Please refer the Job description for details

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