About the job

• Key ResponsibilitiesDefine ServiceNow platform architecture, roadmap, and governance
• Lead design and implementation of ITSM, ITOM, ITAM, CMDB, CSM, and HRSD solutions.
• Architect integrations using REST/SOAP APIs and Integration Hub.
• Drive automation, workflow optimization, and digital transformation initiatives.
• Provide technical leadership, solution reviews, and best-practice guidance.
• Ensure platform security, scalability, performance, and compliance.
• Required SkillsStrong ServiceNow Architecture & Solution Design experience.
• Expertise in ITSM, ITOM, ITAM, CMDB/CSDM, Service Catalog, and Flow Designer.
• Hands-on experience with REST/SOAP APIs, Integration Hub, and JavaScript.
• Strong knowledge of ITIL processes and Service Management frameworks.
• Excellent stakeholder management and consulting skills.