ServiceNow Business Analyst at Epsilon Solutions
Toronto, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

18 Oct, 25

Salary

47940.35

Posted On

19 Jul, 25

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Requirements, Design, Servicenow, Integration, Documentation, Technology Solutions

Industry

Information Technology/IT

Description

JOB DESCRIPTION:

Work with business partners within one or more business unit to align technology solutions with business strategies. Demonstrate an in-depth knowledge of a business area in the context of the business client unit to identify and communicate how IT solutions can strategically assist and support. Supports one or more highly complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business. Serve as a project team member or team lead. Responsible for coordinating the collection, analysis and documentation of future business requirements. Align IT resources and processes to meet the client organization needs, as well as the design of enterprise solutions.

  • 5 plus years of experience in ServiceNow (Must)
  • Minimum 4plus years overall IT experience (Must)
  • Hands on experience with Flow Designer and Scoped Application Must has experience on ITOM and ITSM Development. Preferred experience on ITSM ITOM / (CMDB)
  • ServiceNow Administration and Implementation certification (Preferred)

Job Types: Full-time, Permanent
Pay: $47,940.35-$106,832.29 per year

Schedule:

  • 8 hour shift
  • Monday to Friday
Responsibilities
  • 5 plus years of experience in ServiceNow (Must)
  • Minimum 4plus years overall IT experience (Must)
  • Hands on experience with Flow Designer and Scoped Application Must has experience on ITOM and ITSM Development. Preferred experience on ITSM ITOM / (CMDB)
  • ServiceNow Administration and Implementation certification (Preferred
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