Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

In this role you can expect to:

• Work closely with customers to research, design, develop and deliver innovative solutions to improve their business processes
• Assists ServiceNow Business Analyst in estimating release level of effort. Makes recommendations which yield a more cost-effective product and better streamlined workflows
• Responsible for the overall design of the application and enable innovative solutions to drive process automation across IT Services on ServiceNow Platform
• Assist or drive design workshops across projects to work with other IT streams to improve the platform adoption and user experience of ServiceNow
• Ability to prepare prototypes in demo instances for proposed solutions
• Analyzing ServiceNow releases and upgrades and how it impacts the current features and applications in use
• Design and architect ServiceNow CMDB, discovery jobs, and automation workflows and flow using ServiceNow Orchestrator
• Create ServiceNow reports and dashboards

• Support with Pre-Sales activities and responding to RFP’s and RFI’sHelp and support Junior Consultants to grow within the ServiceNow area