About the job

ServiceNow ITSM Developer / Consultant

Contract: 6 Months / possibility for extension in 2027

Role: ServiceNow ITSM Developer / Consultant

We are seeking an experienced ServiceNow ITSM Developer/Consultant to support the design, development, configuration, and implementation of ServiceNow ITSM solutions.

Responsibilities

• Configure and develop ServiceNow ITSM modules including Incident, Problem, Change, Request, Service Catalog, and Knowledge Management.
• Develop Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, Workflows/Flow Designer, and Notifications.
• Gather requirements and translate business needs into scalable ServiceNow solutions.
• Develop and support integrations using REST/SOAP APIs and IntegrationHub.
• Perform testing, troubleshooting, upgrades, enhancements, and production support.
• Collaborate with business stakeholders, developers, administrators, and project teams.

Requirements

• 3+ years of ServiceNow development/consulting experience.
• Strong knowledge of ServiceNow ITSM and ITIL processes.
• Hands-on experience with JavaScript and ServiceNow scripting/configuration.
• Experience with ServiceNow integrations and Flow Designer.
• Strong communication, analytical, and problem-solving skills.