YOUR SKILLS AND EXPERIENCE

• Experience in administering the ServiceNow Platform and Experience working in an Agile/Scrum environment
• Scripting – JavaScript, Angular/Angular JS, HTML, CSS, AJAX and Jelly
• Good communication skills (written and speaking skills) and Strong attention to detail
• Good understanding of relational database concepts
• Experienced in working with LDAP, AD, SSO, Email Infrastructure, Web Services and ITOM

YOU WILL BE INVOLVED IN ALL TECHNICAL ASPECTS OF THE IMPLEMENTATION OF SERVICE MANAGEMENT, SERVICE INTEGRATION, AND MANAGEMENT SOLUTIONS FOR OUR EXISTING AND PROSPECTIVE CLIENTS USING THE SERVICENOW PLATFORM. YOUR ROLE REQUIRES THAT YOU HAVE A THOROUGH KNOWLEDGE OF THE SERVICENOW PLATFORM, AND THE TECHNOLOGIES USED WITHIN IT TO ACHIEVE YOUR DEVELOPMENT DELIVERABLES IN LINE WITH BUSINESS REQUIREMENTS.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

YOUR ROLE

• Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards.
• Co-Design and develop new ServiceNow Applications, solutions, and Services as required.
• Take ownership of defined complex business requirements and work on them to completion with the support of the ServiceNow Business Analyst.
• Assist the ServiceNow Business Analyst in estimating the release level of effort.
• Leverage your extensive technical knowledge to ensure optimization, and compliance when IT Organizations use the ServiceNow Platform.