Req #: 0000212892
Category: Information Systems and IT
Status: Full-Time
Shift: Day
Facility: RWJBarnabas Health Corporate Services
Department: IT&S Service Applications
Pay Range: $100,619.00 - $142,124.00 per year

QUALIFICATIONS:

Required:

• Must be a ServiceNow Certified System Administrator
• 2-3 years experience developing and operating ServiceNow HRSD
• Additional 3-5 years experience developing and operating other ServiceNow modules such as ITSM
• Currently working in ServiceNow Utah or later
• Knowledge of HRSD and Onboarding workflows
• Up-to-date knowledge of different programming languages, such JavaScript, SQL, HTML, and CSS
• Knowledge of ITIL Processes
• Knowledge of SAML/SSO, REST APIs, Microservices and other backend development
• Working knowledge of database systems

Preferred:

• ServiceNow Developer Certification and HRSD or Onboarding Micro certifications are a plus
• Exceptional communication skills, adept at both verbal and written forms, ensuring clear and effective stakeholder engagement
• Ability and willingness to work independently and efficiently
• Desire to work collaboratively to ensure effective execution of project deadlines
• Strongly detail-oriented with an ability to quickly identify and solve programming errors
• Analytical thinking and problem-solving capability
• Great attention to detail and time-management skills

SCHEDULING REQUIREMENTS:

• Full-Time, Day, Salary

ESSENTIAL FUNCTIONS:

• Design, Develop, install, and troubleshoot ServiceNow applications
• Provide technical insight in designing and supporting ServiceNow while aligning to Service Management and Human Resources standard methodologies along with Onboarding workflows
• Collaborate with cross-functional teams to identify and implement process improvements using ServiceNow
• Act as a subject matter expert on all aspects of ServiceNow HRSD and provide guidance to team members as needed
• Ensure data integrity and security within the ServiceNow HRSD platform
• Foster a positive and collaborative work environment within the HR team and across departments
• Integration development and maintenance
• Monitor and analyze data to identify trends and make data-driven recommendations for process improvements
• Continuously seek opportunities to improve and optimize HR processes using ServiceNow HRSD
• Participate in training and development opportunities to enhance skills and knowledge in ServiceNow HRSD
• Assist in training, documentation, and overall support
• Identify bugs/defects and resolutions to ensure platform functions as designed
  Interested in learning more about our IT&S team? Check out this video from our leadership team:
  https://vimeo.com/1038366426/2f1c2a76a5?ts=0&share=copy

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.