ServiceNow Developer at Illumination Works LLC

, , United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

0.0

Posted On

24 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ServiceNow, JavaScript, Glide APIs, REST APIs, SOAP APIs, IntegrationHub, Flow Designer, UI Builder, ITSM, ITOM, CSM, SecOps, GRC, Agile, Scrum, System architecture

Industry

IT Services and IT Consulting

Description

Job Title: ServiceNow Developer Location: Remote ILW is seeking an experienced ServiceNow Developer with hands-on experience designing, developing, and supporting enterprise-level ServiceNow solutions. This role is ideal for a technically strong, highly collaborative professional who can lead complex implementations, influence platform strategy, and deliver scalable, secure solutions aligned with business objectives. The successful candidate will partner closely with clients, stakeholders, and cross-functional teams to deliver ServiceNow applications and support high-impact initiatives across the ServiceNow platform. Roles & Responsibilities * Lead the design, development, and implementation of complex ServiceNow applications, including custom modules, workflows, forms, and dashboards * Architect scalable and maintainable ServiceNow solutions aligned with organizational goals and platform best practices * Develop advanced client-side and server-side scripts using JavaScript and Glide APIs * Build reusable components and libraries to improve development efficiency and long-term maintainability * Design and implement integrations with external systems using REST and SOAP APIs * Develop and maintain integrations using IntegrationHub, Flow Designer, and custom scripting * Implement secure authentication mechanisms, including OAuth 2.0 and API keys * Collaborate with client leadership, project managers, and technical teams to gather requirements and translate them into technical solutions * Define and enforce ServiceNow development standards, governance policies, and best * Lead testing efforts including system testing, regression testing, and UAT * Optimize scripts, workflows, and integrations for performance, scalability, and reliability * Troubleshoot complex issues using ServiceNow diagnostic and monitoring tools * Support and optimize ServiceNow for service desk operations * Improve ticket workflows, SLAs, routing, and automation * Develop dashboards and reports to track KPIs, SLAs, and service performance * Plan and execute ServiceNow platform upgrades and ensure compatibility of customizations * Develop and maintain comprehensive technical documentation, including design specifications and configuration guides Required Qualifications * Bachelor’s degree in Computer Science or a related field * 5+ years of hands-on experience with ServiceNow development, configuration, and architecture * Advanced proficiency in JavaScript and Glide APIs (client-side and server-side) * Strong experience designing custom applications, workflows, forms, and dashboards * Hands-on experience with UI Builder and modern ServiceNow technologies * Proven experience building integrations using REST and SOAP APIs * Knowledge of multiple ServiceNow modules (ITSM, ITOM, CSM, SecOps, GRC, PSDS) * Strong communication skills and ability to work with both technical and non-technical stakeholders * Ability to manage multiple priorities in a fast-paced environment * Experience working in Agile/Scrum environments * CompTIA Security+ certification or ability to quickly obtain * Active Secret clearance At Illumination Works, we know data, and we should, we’ve been doing it since we started in 2006! We specialize in everything data from big data to data science, data engineering, software engineering, and cloud design. We are a trusted technology partner in user-centered digital transformation—delivering impactful business results to clients. We partner with customers to solve their unique technology and data challenges and stay on top of modern technologies and advancements leveraging our Innovation Lab. Check out our website to learn more at www.ilwllc.com [http://www.ilwllc.com/].  Why choose us? We invest in our employees in all aspects of their life and we value family. We offer market-competitive salary, a generous PTO package, and comprehensive medical, dental, vision and life insurance plans. We also offer 401K, short/long-term disability insurance, a fun and engaging culture, and training opportunities to keep you up to speed on the latest technologies.   Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. Know Your Rights Poster [https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf] E-Verify Participation Poster (uscis.gov) [https://cdn.prod.website-files.com/6436709e876f3f217c2a3e0a/6467abb0dc2e2592c350d7c1_Everify-Participation-Poster-and-Right-to-Work-Poster.pdf] Accommodations If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please contact the Human Resources Staff by sending an email to ILW_HR@ilwllc.com [ILW_HR@ilwllc.com]. This option is reserved only for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. Notification for current or previously cleared professionals: Official U.S. Government information appearing in the public domain shall not automatically be considered UNCLASSIFIED or approved for public release. ILW recognizes that information contained in resumes of current or previously cleared professionals may be sensitive, containing potentially proprietary and/or protected information. Protected Information is considered classified, in the process of a classification determination, or unclassified, but protected by statute. Therefore, all resumes should be approved for public release by a U.S. Government Official with Original Classification Authority, prior to posting the resume to ILW’s applicant tracking system. By submitting my resume, I understand that I am NOT authorized to upload content with Official U.S. Government information that is considered, sensitive, proprietary, or protected.

Responsibilities

The ServiceNow Developer will lead the design, development, and implementation of complex ServiceNow applications, workflows, and integrations. They will also define development standards, optimize platform performance, and collaborate with stakeholders to deliver scalable solutions.