ServiceNow Developer

at  SAIC

Job ID: 2414746
Location: REMOTE WORK, AL, US
Date Posted: 2024-11-14
Category: Software
Subcategory: SW Engineer
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Description
SAIC is hiring a ServiceNow Developer with an active Secret clearance to join the USAF Cloud One team. This work supports the Cloud One Digital Engineering program under the Air Force Lifecycle Management Center Office for Network Integration (AFLCMC/HNI). Cloud One is an existing global, interconnected, virtualized, hybrid, and IT infrastructure hosting mission systems, applications, services, and data serves the U.S. Air Force (USAF) and other Government Customers. Cloud One facilitates the Government’s efforts to migrate applications to a cloud environment, allowing the closure of data centers to support the Data Center Optimization Initiative (DCOI) and allowing for increased efficiencies across the entire spectrum of the USAF operations.

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelors and five (5) years or more experience; Masters and three (3) years or more experience.
• Additional years of experience will be accepted in lieu of degree.

QUALIFICATIONS:

• 2+ years of ServiceNow development skills with 2+ years of experience in an enterprise-level environment.
• Demonstrated experience with FSM.
• Experience supporting the customization, administration, and configuration of the ServiceNow tool.
• Experience with HTML, AngularJS, Jelly, and JavaScript.
• Experience with REST and web services.
• Experience in gathering project requirements and developing solutions.
• Ability to plan resource requirements from high-level specifications. Strong communications skills and the ability to explain complex concepts in plain language.
• ServiceNow SPM and/or FSM certification(s) preferred.
  Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
  SAIC accepts applications on an ongoing basis and there is no deadline.
  Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site

• Perform configuration, integration, custom programming, and other hands-on technical activities in relation to implementation of ServiceNow.
• Implement ServiceNow customization’s including: UI Policies, UI Actions, Business Rules, Client Scripts, workflow administration, integration, data import, and ACLs including advanced scripting of each.
• Create and configure Notifications, UI pages, UI Macros, Script, Formatters, Service Portal, Service Catalog, Catalog Items, Record Producers, Order guides, Workspaces, etc. in ServiceNow.
• Participate in full software development life cycle: Requirements, Analysis, Design, Coding, Testing, Training, and Operational support. Participate in Agile/scrum process.
• Serve as an individual/lead contributor and/or team member on SAIC ServiceNow engagements and other key client stakeholders.
• Create, manage, and track workflows to ensure work completion occurs in order, on time and on budget.
• Implement/Configure FSM End-To-End Data Tracking & Delivery of Products.
• Implement/Configure SPM focused planning, scoring, portfolio planning along with managing goals, resources, and allocations.
• Analyze trends with KPIs, metrics, reports, and dashboards for Field Service Management.
• Perform day-to-day support and maintenance, work with the functional team to develop solutions in ServiceNow and coordinate support and development efforts within the admin team.
• General support, administration, and maintenance of ServiceNow platform and associated applications.
• Develop scoped applications that will utilize all the ServiceNow’s platform functionality.
• Create and maintain API and data integrations between ServiceNow and other services, some potentially bi-directional.
• Develop systems integrations and process automation.
  Qualifications