Reference: Vrg2425095
Job title: ServiceNow Developer
Role Overview:
We are looking for a skilled ServiceNow Developer to design, develop, and implement solutions within the ServiceNow platform. The ideal candidate will have strong hands-on expertise in ITSM, ITOM, or ITBM modules, be proficient in ServiceNow scripting, and have experience integrating with third-party tools.
Key Responsibilities:
- Configure, customise, and enhance ServiceNow modules such as ITSM, ITOM, and ITBM.
- Develop ServiceNow applications using JavaScript, Glide API, and server/client scripts.
- Design and implement workflows, service catalogues, and automated processes.
- Integrate ServiceNow with external systems via REST/SOAP APIs.
- Build and maintain UI policies, UI actions, data policies, and business rules.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Perform unit testing, system testing, and UAT support.
- Maintain documentation for configuration, customisation, and integration work.
Required Skills & Experience:
- 4–7+ years of hands-on experience as a ServiceNow Developer.
- Strong knowledge of ServiceNow modules (ITSM, ITOM, ITBM).
- Proficient in JavaScript, Glide API, HTML, CSS, and AngularJS.
- Experience with ServiceNow Flow Designer and IntegrationHub.
- Solid understanding of ServiceNow data models and CMDB structure.
- Experience in workflow, service catalogue, and SLA configuration.
- Preferred Skills:
- Knowledge of ITIL v4 processes.
- Experience with ServiceNow HRSD, CSM, or SecOps modules.
- Familiarity with Agile/DevOps delivery methods.
- Understanding of MID Server configurations for integrations.
Certifications (Preferred):
- ServiceNow Certified System Administrator (CSA) – Mandatory.
- ServiceNow Certified Application Developer (CAD).
- ServiceNow Certified Implementation Specialist in ITSM/ITOM/ITBM.
- ITIL v4 Foundation Certification.
Job Types: Full-time, Fixed term contract
Application deadline: 10/09/2025
Reference ID: Vrg242509
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