We are looking for a ServiceNow Development Manager, to support our client based in Tallahassee, Florida.

WHO WE ARE

Founded in 2009 and headquartered in beautiful Miami, FL, TECKpert is a tech consulting and staff augmentation firm. At TECKpert, we offer a contingent workforce built for any size digital transformation project. Experts in design, development, IT, analytics and marketing, provide innovative digital solutions to achieve success in our new economy. Our leaders identify the technical talent best suited to bolster our client’s capabilities, across all industries, including, healthcare, government, finance, legal, real estate, and startups.

THE OPPORTUNITY

TECKpert is seeking a ServiceNow Development Manager to support our client, a government agency in Tallahassee, FL. The role will oversee and coordinate the development of complex IT product and solution initiatives on the ServiceNow platform. The selected candidate will manage delivery schedules, technical integration, and product performance while ensuring alignment with business goals and technology standards.
The Product Development Manager will serve as a liaison between business owners and technical teams, balancing priorities with technical constraints, ensuring smooth delivery of new features, and facilitating adoption. This is an onsite role with flexibility in work hours and occasional weekend coverage.

• Oversee delivery of ServiceNow products and enhancements from planning through implementation.
• Manage and communicate product roadmaps, release schedules, and delivery milestones.
• Collaborate with business stakeholders, developers, and enterprise architects to ensure solutions meet requirements and standards.
• Track and report on development status, readiness, and risks.
• Translate business needs into actionable delivery plans, ensuring alignment with resources and budgets.
• Support prototyping, technical evaluations, and solution testing.
• Coordinate change management, communications, and training for product adoption.
• Ensure smooth transition of functionality into operations with proper user support.