ServiceNow DevOps Engineer, AI & ML Operations at Sanofi Aventis US LLC

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

17 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ServiceNow Administration, CI/CD Pipelines, ITSM, ITOM, JavaScript, HTML, CSS, AI Operations, Event Management, Troubleshooting, Security, Access Control, Mentoring, Data Integrity, User Management, Workflow Development

Industry

Pharmaceutical Manufacturing

Description

Position Title: ServiceNow DevOps Engineer, AI & ML Operations Our Team: The ServiceNow team is a multinational team that supporters 70 manufacturing sites and all of Sanofi’s locations in 170 countries using ServiceNow. Main responsibilities: Administer and maintain the ServiceNow platform, including user management, security, and data integrity. Configure and customize ServiceNow applications and facilitate the rollout of new applications and modules. Develop and implement workflows, business rules, and UI policies. Monitor system performance and troubleshoot issues to ensure optimal functionality. Build, maintaining, and optimize CI/CD pipelines Responsible for operations lifecycle, comfortable to add value to the End-to-end BUILD lifecycle Trouble shoot and resolve complex technical issues and challenges. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Provide technical support and training to end-users. Stay updated with the latest ServiceNow features and best practices. About you : Skills 3+ Years of experience as a ServiceNow Administrator or similar role. Advanced Expertise in building, maintaining, and optimizing CI/CD pipelines Advanced Level of understanding of ServiceNow modules, including ITSM and ITOM. Experience implementing/managing CMDB in large companies. Advanced Scripting skills, highly proficient in JavaScript, HTML, CSS, and other web technologies Experience with AI Operations (Artificial Intelligence) and Event Mgmt. Can design, implement, and extend functionalities across multiple modules, ensuring that solutions align with the broader business processes. Skilled in troubleshooting and resolving complex technical issues, extensive experience with the platform, able to handle complex challenges and troubleshoot advanced issues. Very comfortable with the End to end BUILD lifecycle Can make high-level technical decisions and define the overall design, architecture, and approach to development projects. Knowledgeable in Security and Access Control, ensuring best practices in access control lists (ACLs), data protection, and compliance standards Have the ability to work independently on complex, configurations and advanced projects Acts as a mentor to junior developers, guiding them through challenges ServiceNow Administrator certification is a must. Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! Global Terms & Conditions and Data Privacy Statement Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live. All in for Diversity, Equity and Inclusion at Sanofi - YouTube

Responsibilities

Administer and maintain the ServiceNow platform, including user management and security. Develop and implement workflows, business rules, and UI policies while monitoring system performance and troubleshooting issues.