The Cloud People, a Full ServiceNow Lifecycle Partner is growing rapidly in Europe and US. In support of our successful approach to IRM excellence, we are looking for a ServiceNow IRM Consultant to join our team in The Benelux. Working location will be our brand new office in Amsterdam.

QUALIFICATIONS & SKILLS:

• 2+ years of ServiceNow project implementation experience.
• Proven ability to lead and participate in customer-facing workshops.
• Strong understanding of ServiceNow platform functionality, development, and best practices.
• Hold the ServiceNow Certifications. The ServiceNow Certified System Administrator (CSA) certification as a fundamental requirement (must-have).
• Proficient in HTML, CSS, and scripting languages like JavaScript.
• Familiarity with web services (REST, SOAP), XML, JSON, and relational databases (MySQL).
• Experience with Agile and Scrum development methodologies.
• Proficiency in English is essential. Bonus points for those fluent in Dutch and/or French.

• Lead and facilitate functional design workshops.
• Create robust design specifications based on out-of-the-box functionality and customer requirements.
• Design and develop ServiceNow solutions, ensuring alignment with industry best practices.
• Engage with clients to understand technical needs and validate requirements.
• Proactively propose creative solutions to overcome business challenges and technical roadblocks.
• Collaborate with Pre-Sales and Delivery teams to support client presentations, workshops, and proof-of-concept designs.
• Execute hands-on technical delivery of ServiceNow solutions, encompassing design, development, testing, and implementation.
• Contribute to the development and growth of services offered by The Cloud People.
• Provide mentorship and coaching to colleagues, sharing best practices and knowledge.
• Effectively communicate technical information to both technical and non-technical audiences.
• Write clear and concise documentation at various levels.