ServiceNow ITOM Architect w/ AIOps at CALLISTOFUSION
Remote, Oregon, USA -
Full Time


Start Date

Immediate

Expiry Date

05 Feb, 25

Salary

0.0

Posted On

31 Jan, 25

Experience

5 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Health Insurance, Servicenow, Machine Learning, Dental Insurance, Azure, Predictive Analytics, Powershell, Itil, Managed Services, Javascript, Global Teams

Industry

Information Technology/IT

Description

Hi,
We have a 6 plus months contract role for ServiceNow ITOM Architect w/ AIOps (REMOTE).

DURATION: 6+ MONTHS CONTRACT

We are seeking a highly skilled ServiceNow ITOM + AIOps Architect to design, implement, and optimize IT Operations Management (ITOM) and AIOps solutions using ServiceNow. The ideal candidate will play a key role in defining architecture, strategy, and best practices while working with global teams.

REQUIRED SKILLS & EXPERIENCE:

  • 8+ years of experience in ServiceNow ITOM with a strong focus on Discovery, Service Mapping, Event Management, and AIOps.
  • Proven experience in designing and implementing AIOps solutions for enterprise IT environments.
  • Strong hands-on expertise in ServiceNow CMDB, ITOM, and Event Management configuration and governance.
  • Experience with cloud platforms (AWS, Azure, GCP) and their integration with ServiceNow ITOM.
  • Proficiency in JavaScript, PowerShell, REST/SOAP APIs, and web service integrations.
  • Knowledge of machine learning, predictive analytics, and automation frameworks in AIOps.
  • Strong understanding of ITIL, ITSM, and ITOM best practices.
  • Experience working with global teams in an offshore delivery model.
  • Excellent problem-solving, communication, and client interaction skills.

PREFERRED QUALIFICATIONS:

  • ServiceNow Certified ITOM Implementation Specialist.
  • ServiceNow Certified System Administrator (CSA).
  • Experience with Ansible, Terraform, Kubernetes, and CI/CD pipelines.
  • Prior experience in a managed services or consulting environment.
    Job Type: Contract
    Pay: $65.00 - $75.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance

Schedule:

  • 8 hour shift

Application Question(s):

  • Hi,

Please submit the following details with an updated resume so that we can submit your profile.
Full Name (As per Passport: - ————–
Work Authorization: ———————-
Total Experience: ———————–
Expected Hourly Rate(c2c/1099/w2) ——————
Contact Number: ——————-
Email Address: —————–
Current City/ State: ——————-
LinkedIn Profile(Y/N),IF (Y) then provide link……………………..
Emp Details (If on C2C):- —————————

Experience:

  • ServiceNow ITOM: 8 years (Preferred)
  • AIOps: 5 years (Preferred)

Work Location: Remot

Responsibilities

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