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Servicenow ITSM Certified Architect - ITSM Certification Mandatory at FIRSTNET GLOBAL LLC

Berwyn, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

80.0

Posted On

03 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Servicenow, ITSM, ITOM, Observability, SDLC, Testing processes, Strategy development, User feedback analysis, Process improvement

Industry

Information Services

Description

Certified ITSM Architect Multiple Remote Roles ITSM Certification Mandatory o Develop strategies for integrating observability with IT Operations Management (ITOM), IT Service Management (ITSM), SDLC, and testing processes. o Provide recommendations on collecting user feedback and establishing processes for identifying enhancement opportunities.

Responsibilities

Develop strategies for integrating observability with ITOM, ITSM, SDLC, and testing processes. Provide recommendations for collecting user feedback and identifying opportunities for process enhancement.