ServiceNow Project Manager (TS/SCI) at Intact Technology

Warrenton, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, ServiceNow, Client Relationship Management, Subcontractor Management, Strategic Planning, Scope Management, Issue Resolution, Team Leadership, Mentoring, Stakeholder Communication, IT Service Management, IT Monitoring Tools, Oral Communication, Written Communication, Interpersonal Skills, Emotional Intelligence

Industry

IT Services and IT Consulting

Description

About Intact Technology At Intact, we are committed to customer success, employee satisfaction, and making a positive impact. Our culture emphasizes individuality, independence, autonomy, and empowerment. We recognize that our people are our most valuable resource. Our dedication to employee well-being is reflected in our remote work policies, generous time-off practices, and investment in professional growth and development. We are proud of our positive work environment and encourage you to visit our company website and team page to learn more from our employees. Purpose To lead key client projects and help our clients become extraordinarily more successful than their industry peers. Duties / Responsibilities Build, develop, and maintain positive and meaningful client and subcontractor relationships. Work alongside technical Subject Matter Experts (SMEs) to build a detailed strategic plan to deliver on the established scope of work and customer requirements, and to ultimately deliver an unparalleled customer experience. Track and report on team and project progress. Track and facilitate project issue resolution. Track the performance of each team member to provide constructive feedback and help them develop and grow. Serve as a mentor to the project team and peers. Cultivate and promote Intact’s culture and values within each project team. Communicate early and often with all project stakeholders to ensure the execution of high-quality work, delivery of meaningful business outcomes, and a positive customer experience. Other duties as necessary for meeting performance expectations and/or assigned to Employee from time to time by Intact. Required Qualifications 5+ years of experience in a progressive project management role Active U.S. Government Top Secret/SCI security clearance is required at time of application. Ability to work onsite in Warrenton, VA 5 days a week Bachelor’s degree in Business Administration or related field Experience managing service delivery teams for a consulting company Experience working with both commercial and federal clients, or a baseline understanding of government requirements Experience with IT Service Management and IT Monitoring Tools Excellent oral and written communication skills Strong interpersonal skills: the ability to build rapport with a diverse group of people, such as technical personnel, management, business customers, and vendors. High emotional intelligence Ability to work independently under pressure Intact Technology’s Talent Vision: All for One, One for All! We are stakeholders in our customers’ success — do it well or not at all. We are super passionate about delivering the best outcomes. Our people are doers, makers, creators, thinkers, and creative problem-solvers. Our culture thrives on individuality, independence, autonomy, and empowerment. We actively encourage a healthy work/life balance. Exceptional Benefits for Exceptional Performers: Ongoing personal and professional development opportunities. Flexible paid time off, plus 12 paid holidays. Company holiday closure from December 25th – January 1st. Premium healthcare plans — Medical, Dental, Vision — including HSA and FSA options. Qualified 401(k) program. Virtual happy hours and team-building events. Equal Opportunity Employer Intact Technology is an Affirmative Action Employer and is committed to providing equal employment opportunities without regard to an individual’s race, color, religion, age, gender identification, sexual orientation, veteran status, national origin, or disability.

Responsibilities

The role involves leading key client projects by building strong client and subcontractor relationships and collaborating with Subject Matter Experts to develop strategic plans that meet scope and customer requirements. Responsibilities also include tracking project progress, facilitating issue resolution, providing constructive feedback to team members, and serving as a mentor while promoting company culture.