Competencies: Functional Testing, ServiceNow

Experience (Years): 6-8

• ServiceNow QA Expertise testing ServiceNow modules (ITSM, APM) testing experience Data Migration testing.
• Experienced to different development methodologies like Waterfall Mode, and Agile development.
• Expertise in preparing Test Plans, developing, reviewing, and executing Test Cases based on Functional Requirements, Business Requirements and Use Cases Documents.
• Adept in identifying Test Scenario’s and Writing Test Cases by applying Test Case Design Techniques.
• Extensively worked on various Testing types such as Integration, System, Functional, Regression, Sanity, Smoke, User-interface (GUI), Data base and User Acceptance Testing (UAT), Performance Testing.
• Proven ability to work efficiently in both independent and team environments.
• Experience in requirement review meetings, analyzing requirements, User Stories (Agile), Developing test plan and test cases, Requirement Traceability Matrix, Defect management, Reporting and tracking.
• Good analytical and communication skills and ability to work independently with minimal supervision and perform as part of a team.
• ITSM/ITOM Modules (Incident/Problem/Change & release/ Request Management, Portal). Methodologies: Agile / Waterfall (Scrum), ITIL processes, SDLC, STLC.
• Languages: Java, HTML, CSS, XML, JavaScript, SQL.
• Testing Tools: Selenium, HP Quality Center/ALM/Test Director.
• Defect Tracking Tools: JIRA
• Key responsibilities: Creation of Test Artificats - Test Plan Work with ServiceNow BA/BSA to understand the project testing requirements and develop test scenarios and test cases Review design documents and perform GAP analysis Create test data as per the planned test cases.
• Manage and track test executions, defects using Test Data Management tool.
• Participate in Defect triage calls to review and prioritize defects and work as needed with SMEs - BSA, DEV to reproduce or retest defects.
• Provide input for Test Closure reports

Job Types: Full-time, Fixed term contract
Work Location: Hybrid remote in Toronto, O

Please refer the Job description for details