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ServiceNow SCRUM Master at Community Health System

, , United States -

Full Time

Start Date

Immediate

Expiry Date

17 Sep, 26

Salary

0.0

Posted On

19 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scrum, Kanban, ServiceNow, Agile Delivery, Stakeholder Management, Sprint Planning, Backlog Refinement, Jira, Azure DevOps, Agile Metrics

Industry

Hospitals and Health Care

Description

We are seeking a SCRUM Master with ServiceNow experience to support Agile delivery teams in a hybrid Agile environment. This role will facilitate Scrum ceremonies, manage Kanban boards, drive deliverables, remove impediments, and ensure timely execution of ServiceNow initiatives. Key Responsibilities * Lead daily stand-ups, sprint planning, retrospectives, and backlog refinement sessions. * Manage Agile workflows using Scrum and Kanban methodologies. * Maintain and prioritize Kanban boards to track progress, dependencies, and delivery timelines. * Drive team deliverables and ensure sprint commitments are met. * Coordinate ServiceNow enhancements, implementations, and releases across cross-functional teams. * Partner with Product Owners, developers, QA, and stakeholders to align priorities and delivery goals. * Monitor Agile metrics, risks, blockers, and team velocity. * Support hybrid Agile/Waterfall project tracking and reporting as needed. Qualifications * 3+ years of SCRUM Master or Agile delivery experience. * Experience working with the ServiceNow platform. * Strong knowledge of Scrum, Kanban, and Agile delivery practices. * Experience using Agile management tools such as ServiceNow, Jira or Azure DevOps. * Excellent communication, organizational, and stakeholder management skills. * Scrum certification (CSM, PSM, or SAFe) preferred.

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Responsibilities

Facilitate Scrum ceremonies and manage Kanban boards to drive the execution of ServiceNow initiatives. Coordinate with cross-functional teams and Product Owners to align priorities and remove delivery impediments.