ServiceNow Senior Software Engineer at NewRocket

, , India -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ServiceNow, Custom API, Integrations, Web Services Integration, SOAP, REST, Data Extraction Technologies, JDBC, ODBC, ETL Integrations, Business Rules, Client Scripts, UI Builder, Scripted REST APIs, Script Includes, Technical Design Documents

Industry

IT Services and IT Consulting

Description

Why Us NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. The go-to ServiceNow guide, NewRocket was recently awarded the “2024 ServiceNow Worldwide Customer Workflow Partner of the Year” and “2024 ServiceNow Creator Workflow Partner of the Year”. We work with some of the world’s biggest brands, bridging the gap between what customers expect and what their technology can deliver. We #GoBeyondWorkflows to create new kinds of experiences for our customers. Come join our Crew! The Role NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments. We are hiring a ServiceNow Senior Software Engineer with Custom API & Integrations. The Senior Software Engineer is responsible for leading, coaching and mentoring a team of Software Engineers who provide the development of project professional services for customers. The Senior Software Engineer will implement and develop customizations based on functional and technical requirements using leading practices and internal code standards on large-scale more complex professional services projects. We will provide support and guidance to get you up to speed on some of the most amazing projects! We provide official ServiceNow training so you can achieve multiple certifications. We will set expectations for what success looks like. Then we will allow you use your skills and experience to come up with innovative solutions to achieve customer goals. We are #GoingBeyond Come join our crew! What You Will Be Doing As a Senior Software Engineer, you will interface with end-users, IT teams and key stakeholders to gather systems requirements for Custom API & Integrations You will customize ServiceNow applications and facilitate rollout of new applications, modules, configure Application UI, Workflow, work orders, transfer orders, inventory, and technician locations Configuring integrations between ServiceNow via REST/SOAP web and other applications Experience in Flow designer, Business rules, Scripting, Intergrations & Logic implementations Strong experience with Custom Api & Integrations processes and can guide customers through understanding technical solutions to their business requirements Interact with technical SMEs to get necessary environment information to support your service map and event work Reflect impact assessment rules within service maps and validate with technical SMEs and stakeholders Participate in user acceptance testing of the resulting maps, impact rules and event management work Promote your update sets and data across applicable SN environments Remediate any production incidents that arise related to this scope Align with existing SN technical lead for map/event work to ensure consistent approach that does not break shared patterns Proactively maintain operational documentation and SOPs to reduce support risk & inefficiency What You Bring Along 4+ years’ experience supporting the implementation, administration, configuration, and/or development of ServiceNow in Custom API & Integrations. Experience with integration between ServiceNow and other systems/platforms using both mid servers and cloud to cloud Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems. Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations Knowledge of all aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes Ability to create technical design documents and user documentation Education: A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience Certifications & Knowledge The candidate must be willing and able to continue their education within the ServiceNow platform and beyond. It is expected that the candidate will be able to complete ServiceNow competency Certifications as well as Module Accreditations. Preferred Certifications: ITIL Foundation ServiceNow CSA and CAD We Take Care of Our People NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.in@newrocket.com.

Responsibilities

The Senior Software Engineer will lead a team of Software Engineers in developing project professional services for customers. They will implement customizations based on functional and technical requirements and ensure successful integration of ServiceNow applications.