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ServiceNow Solutions Architect at Fruition Group Ireland

Dublin, Dublin County, Ireland -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 27

Salary

100000.0

Posted On

06 Oct, 26

Experience

20 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Technology & Services

Description

Key ResponsibilitiesDesign and maintain scalable ServiceNow platform architecture aligned with business and IT objectives.
Lead the implementation and optimisation of core ITSM modules, including Incident, Problem, Change, Request, and CMDB.
Develop enterprise reporting and analytics solutions using Performance Analytics, Dashboards, and Reporting tools.
Collaborate with business stakeholders to gather requirements and translate them into effective technical solutions.
Ensure platform governance, security, performance, and adherence to ServiceNow best practices.
Design and manage integrations between ServiceNow and external enterprise applications.
Support the strategic roadmap for platform enhancements and future capability expansion.
Provide technical leadership, guidance, and mentoring to developers, administrators, and project teams.
Conduct solution and architecture reviews to ensure consistency, scalability, and alignment with organisational standards.
Stay up to date with ServiceNow releases, new features, and emerging industry best practices.

Skills & ExperienceExtensive experience delivering ServiceNow solutions within enterprise environments.
Strong understanding of ServiceNow platform architecture, capabilities, and best practices.
In-depth knowledge of IT Service Management (ITSM) processes and ServiceNow applications.
Experience creating reports, dashboards, and performance metrics using ServiceNow reporting and analytics tools.
Proficiency in JavaScript, Glide scripting, Flow Designer, IntegrationHub, and workflow automation.
Solid understanding of CMDB architecture, data modelling, and service mapping principles.
Strong stakeholder management, communication, and problem-solving skills.
Experience leading technical teams and delivering complex ServiceNow implementations.
ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) preferred.
ServiceNow Certified Technical Architect (CTA) or equivalent advanced certification highly desirable.

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Responsibilities