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ServiceNow Specialist at CodeNinja

Riyadh, Riyadh Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ServiceNow, Incident Management, Change Management, Service Catalog, Issue Management, Knowledge Management, JavaScript, Glide Record, GlideAjax, REST, SOAP, Integration, Workflows, Data Models, UI Policies, Service Portal

Industry

Software Development

Description

• Customize ServiceNow modules such as Incident Management, Change Management, Service Catalog, Issue Management, and Knowledge Management to meet business requirements. • Develop custom applications, tables, and data models within the ServiceNow platform. • Configure workflows, rules, UI policies, UI procedures, and notifications to automate processes and improve efficiency. • Develop and configure a ServiceNow service portal to enhance the user experience. • Write JavaScript scripts (such as business rules, client scripts, and user interface scripts) to enable custom functionality and automation. • Develop and manage complex workflows to meet business needs. • Use Glide Record, GlideAjax, and ServiceNow APIs to process and retrieve data. • Create and manage scheduled tasks to perform recurring operations and maintain data. • Design and develop integration processes using REST/SOAP web services and brokerage tools to connect ServiceNow to other platforms (such as CRM, ERP, and external applications). • Implement inbound and outbound integration patterns to ensure real-time data exchange. • Ensure data consistency and integrity and improve performance across integrated systems.

Responsibilities

The ServiceNow Specialist will customize various ServiceNow modules to meet business requirements and develop custom applications within the platform. They will also configure workflows and develop a ServiceNow service portal to enhance user experience.