Services Account Executive at Microsoft

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Pipeline Management, Forecasting, Operational Discipline, Deal Execution, Account Planning, Consultative Selling, Customer Engagement, Strategic Planning, Technical Fluency, AI Fluency, Cross-Functional Collaboration, Sales Leadership, Cloud Adoption, Customer Success, Transformation Planning, Business Case Analysis

Industry

Software Development

Description

Ensure excellence in pipeline management, forecasting, and operational discipline across the sales cycle. Drive high-quality deal execution, coordinating the right internal experts at the right time to accelerate customer outcomes. Own the full sales motion—from account planning and new pipeline generation through to deal closure and expansion opportunities. Champion AI-led transformation opportunities, helping customers adopt cloud and AI capabilities through relevant service offerings. Lead customer value discussions—using business case analysis, benefits realisation, and total cost of ownership modelling where appropriate. Deliver compelling sales and competitive positioning conversations with customers and partners. Actively listen to customers, understand their business priorities, and shape tailored solutions through a consultative selling approach. Work seamlessly with internal teams and partners to identify, pursue, and win services opportunities. Establish yourself as a trusted advisor to both customers and the wider account team.Commit to continual learning across cloud, AI, security, and services to stay aligned with evolving customer needs and industry priorities. Sales Leadership & ExpertiseProven ability to co-create strategic transformation plans with cross-functional sales and customer success teams.Demonstrated success in delivering against ambitious sales targets through structured account plans and customer success strategies.Experience with cloud adoption planning, consumption forecasting, and delivering agreed technical or commercial milestones. 2. Services Portfolio KnowledgeStrong understanding of support and consulting services—ranging from foundational support offerings to value-added, enhanced solutions.Ability to scope, land, and grow consulting engagements, secure renewals, and expand long-term services relationships. 3. Customer Engagement & Strategic PlanningSkilled in orchestrating end-to-end account planning, including long-term transformation roadmaps.Confident leading Quarterly Business Reviews, engaging senior executives, and driving effective customer governance. 4. Technical & AI FluencyComfortable operating across the full customer lifecycle—from discovery and design to delivery and optimisation.Able to align services and solutions to customers' digital and AI transformation goals. 5. Cross-Functional CollaborationStrong track record of partnering effectively with technical specialists, account managers, architects, and delivery teams.Ability to bring together multiple stakeholders to embed services strategy into account planning and execution. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *

Responsibilities

The Services Account Executive is responsible for managing the sales cycle, ensuring high-quality deal execution, and driving customer outcomes through AI-led transformation opportunities. They will engage with customers to understand their business priorities and shape tailored solutions while collaborating with internal teams and partners.