JOB NUMBER:

WD30241198
Job Description
At Johnson Controls, we’ve been making buildings smarter and safer since 1885 and our capabilities, depth of innovation, experience, and global reach have been growing ever since. Our diverse global team offers the world’s largest portfolio of building products, digital technologies, software, and services to transform the environments where people live, work, learn and play.
Our mission is to continuously deliver the outcomes for our customers and partners. Tomorrow needs your talent. Tomorrow needs you. So, let’s talk today!
Why Johnson Controls?
Being a Global company, you will work with some of the best people in the industry. This role will offer you autonomy and flexibility to make it your own and provide a pathway for a long-term career JCI career.

ABOUT THIS ROLE:

This role will work with the Branch Manager is leading the Security Service Team.

RESPONSIBILITIES INCLUDE:

Lead and drive teams to achieve operations KPI’s
Drive operational excellence for the services of JCI’s Security teams
Review and management of monthly schedules for maintenance contracts, past due reports, contracts executed and costs/budgets
Conduct customer account reviews focusing of profitability
Oversee maintenance review activities including backlog review, onboarding, estimating and renewing plans
Drive management of labour and materials
Manage labour resourcing, forecasting and planning activities with a focus on billable hours, overtime and utilization
Manage technician development through on-the-job training, coaching and performance management in line with business strategies
Oversee recruitment and onboarding activities for new technicians
Travel to site with technicians to ensure excellent service delivery