Services Assistant at Sainsbury's

Norwich, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Teamwork, Attention To Detail, Flexibility, Initiative, Product Knowledge, Complaint Handling, Digital Tools, High Energy Environment

Industry

Retail

Description

What you’ll be doing: Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels. Build great knowledge about our products, services and promotions to help provide recommendations Dealing with complaints, refunds, shelf tickets and advertising Working flexibly across the store as needed What makes a great Sainsbury’s Colleague: Friendly and welcoming with a genuine enthusiasm for helping customers Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team Takes responsibility for owning tasks and uses initiative to solve problems Always prepared to work flexibly and productively across the store to a high standard - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things Comfortable in learning to use new digital tools and technology to do your job brilliantly Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers Working for us has great rewards: We truly value our colleagues and provide market-leading benefits and training to reflect that: Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day Free food and hot drinks - provided for Colleagues in all our stores Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave Pension – we’ll match between 4-7.5% of your pension contributions Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

Responsibilities

The Services Assistant will support customers at checkouts, self-service tills, and kiosks, while also assisting with grocery orders and Click & Collect parcels. They will handle complaints, refunds, and maintain store cleanliness.