Services Assistant at Sainsburys DTD

Norwich, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Product Selection, Product Knowledge, Handling Complaints, Processing Refunds, Attention to Detail, Teamwork, Problem Solving, Flexibility, Digital Tools Proficiency, Physical Stamina, Initiative

Industry

Retail

Description

What you’ll be doing: * Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help * Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels. * Build great knowledge about our products, services and promotions to help provide recommendations * Dealing with complaints, refunds, shelf tickets and advertising * Safely moving and retrieving trolleys in our customer car parks * Working flexibly across the store as needed What makes a great Sainsbury’s Colleague: * Friendly and welcoming with a genuine enthusiasm for helping customers * Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team * Takes responsibility for owning tasks and uses initiative to solve problems * Always prepared to work flexibly and productively across the store to a high standard - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things * Comfortable in learning to use new digital tools and technology to do your job brilliantly * Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers Working for us has great rewards: We truly value our colleagues and provide market-leading benefits and training to reflect that: * Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day * Free food and hot drinks - provided for Colleagues in all our stores * Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave * Pension – we’ll match between 4-7.5% of your pension contributions * Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices * Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more * Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience. If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Sainsbury's stores here [https://stores.sainsburys.co.uk/].

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Responsibilities

The role involves providing direct customer support across various store points like checkouts, self-service tills, and petrol stations, while also fulfilling online grocery orders by picking high-quality products and managing Click & Collect parcels. Responsibilities extend to maintaining product knowledge, handling administrative tasks like complaints and refunds, and ensuring the safety and cleanliness of the store environment, including car parks.