Services Commercial Manager & Customer Lifetime Value (CLV) Manager – Emerg at Philips

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Strategy, Business Development, Sales Operations, Marketing Technology, Healthcare, MedTech, Key Account Management, Team Leadership, Coaching, Training, Performance Management, Solution Selling, CRM, Analytical Skills, Data-Driven, Business Acumen

Industry

Hospitals and Health Care

Description

Job Title Services Commercial Manager & Customer Lifetime Value (CLV) Manager – Emerging Markets Job Description Philips is a leading global healthcare company aiming to improve the lives of 2.5 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems. We have an exciting opportunity for a Services Commercial Manager & Customer Lifetime Value (CLV) Manager – Emerging Markets. In this role, you will be responsible for leading the creation of the overall business strategy and its commercial execution for the Services division across Singapore, Malaysia and Philippines. You will oversee business planning with the respective teams, drive execution, and ensure the top line performance of the division. Additionally, you will develop go-to-market strategies, support cross-business initiatives, and manage a team dedicated to driving profitable growth and delivering comprehensive value propositions. The Services Commercial Manager & CLV Manager will report to the Service Commercial Manager APAC. This role can be based in Singapore, Manilla or Kuala Lumpur. Key Responsibilities Leads the overall business strategy creation and commercial execution of the Services business across Businesses in Singapore, Malaysia and the Philippines. Responsible for setting CLV strategy, targets and execution in coordination with businesses and sales leaders Determines go to market strategy and drives performance across all channels (direct, channel partners, PLS) Responsible for the topline in the Services market P&L and delivering on the financial commitments and top line targets. Develops the strategic planning with the respective businesses and leads sales execution Develops local go-to-market strategies (Segmentation, Targeting, Positioning, Portfolio definition, pricing, and promotion) Supports the Businesses in the creation of integral (equipment + service) value propositions to drive profitable growth Generates locally relevant insights as input for proposition and roadmap development Drives continuous improvement of the sales process and sales excellence applying LEAN Responsible for Market introduction of new Services and Lifecycle solutions Manages a team of Services account managers, Renewal specialists and Lifecycle Business Manager across Businesses (dotted line and direct reports) You're the right fit if: You bring at least 8 years’ experience with Bachelor's OR Master's in areas such as Sales Strategy, Business Development, Sales Operations, Marketing technology, Healthcare, MedTech or equivalent. Demonstrated strength in key account management, team leadership, coaching, training, and performance management aimed at achieving sales excellence. Experience with high-volume, large-ticket service sales, with the ability to manage complex transaction cycles and high-stakes negotiations. You demonstrate strong interpersonal skills to navigate and influence in a matrix environment, teamwork, problem-solving, solution selling, CRM, along with being very analytical and data-driven with strong business acumen. Are customer-focused, thrive in teamwork, demonstrate resilience, efficiency, and possess the ability to effectively set and manage priorities in a fast-paced environment, while maintaining integrity. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights

Responsibilities

Lead the creation and execution of the business strategy for the Services division across Singapore, Malaysia, and the Philippines. Oversee business planning, drive execution, and ensure top line performance while managing a team focused on profitable growth.