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Services Excellence Team Leader at Ericsson

Amman, Amman, Jordan -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Mindset, Analytical Mindset, Problem-Solving, Decision-Making, Automation Strategy, Performance Reporting, Continuous Improvement, Innovation, Team Collaboration, Business Value, Service Excellence, Progress Tracking, Maturity Assessment, Initiative Delivery, Creativity, Diversity

Industry

Telecommunications

Description

Strategic and analytical mindset with strong problem-solving and decision-making capabilities. Key Deliverables End-to-end automation strategy and roadmap for the DT program. TM Forum maturity assessment updates and continuous improvement actions. Progress tracking dashboards and performance reports for STC. Measurable delivery of automation initiatives driving business value and service excellence. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. Primary country and city: Jordan (JO) || Amman Req ID: 772987

Responsibilities

Develop an end-to-end automation strategy and roadmap for the DT program. Update TM Forum maturity assessments and implement continuous improvement actions.