ABOUT NETAPP

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won’t be doing it alone. At NetApp, we’re all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

JOB SUMMARY:

We are seeking a results-driven Services Marketing Manager to lead the go-to-market strategy and execution for our support, professional services, and customer success offerings. This role is pivotal in positioning our services portfolio to maximize customer value, drive adoption, and accelerate post-sales growth across segments and industries.
The ideal candidate is a strategic thinker and skilled storyteller who understands B2B marketing, enterprise IT, and how to translate complex service offerings into clear, compelling messages that resonate with both business and technical audiences. This is a high-impact role at the intersection of marketing, product, and post-sales, responsible for driving awareness, differentiation, and growth of our services business across cloud, hybrid, and on-premise environments. You’ll collaborate closely with the CMO organization, product marketing, customer success, and services leadership teams to ensure our services offerings are clearly articulated, competitively positioned, and tightly integrated with NetApp’s overall brand, solution, and platform narratives.

QUALIFICATIONS:

• Typically requires a minimum of 12 years of related experience and a Bachelor’s degree in Marketing, Business, or related field preferred; MBA is a plus
• 5+ years of experience in B2B product or services marketing, preferably in enterprise technology, SaaS, or IT service
• Proven ability to develop and execute marketing strategies that drive revenue and adoption
• Strong storytelling, copywriting, and content development skills
• Experience working with post-sales teams (e.g., Support, Professional Services, Customer Success) is a plus
• Excellent project management and cross-functional collaboration skills
• Ability to analyze market and performance data to drive decisions
• Preferred Experience:
• Familiarity with hybrid cloud, storage, networking, or AI-driven support solutions
• Understanding of support tiers, SLAs, lifecycle offers, and service packaging
• Experience with sales tools (Salesforce, Highspot, Gong), and marketing platforms (Marketo, Asana, or similar)
  Compensation:
  The target salary range for this position is 175,100 - 260,700 USD. The salary offered will be determined by the candidate’s location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
  At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Please refer the Job description for details