About the role

Services Relationship Coordinator – Primary Care works within the Commissioned Services Team and collaborates closely with CHN-funded health service providers in this key contracts, evaluation and relationship management role. This position also works closely with other key internal and external stakeholders to facilitate improved health outcomes across the ACT region in the primary care program area.

About the team

Based on the needs of the ACT community, Capital Health Network (CHN) commissions innovative and evidence-based services for people at-risk of poor health outcomes. Reporting to the Service Relationship Manager - Primary Care, this position will work within the Commissioning Team that is responsible for the commissioning of both primary care and community services. The position collaborates closely with CHN-funded health service providers across priority areas, including mental health, aged care, alcohol and other drugs, and people at-risk of poor health outcomes.

See yourself in our team

You’ll work closely with stakeholders within CHN and externally to contribute to program co-design activities and to develop and manage health services contracts that meet the requirements of our funding agreements, such as the Department of Health, Disability and Ageing and the ACT Health and Community Services Directorate. This will support service delivery and attainment of health outcomes across the ACT region that meet the needs of populations identified in CHN’s health needs assessments. Your strong relationship management skills, attention to detail and contract management capabilities will enable you to support the delivery of primary health programs to make a real difference in the community.

As part of working at an innovative organisation, you will also contribute to process improvement and may have an opportunity to work on broader CHN projects and initiatives, including contributing to improved collaborative commissioning outcomes over time that support the efficiency, cost-effectiveness and value of CHN-funded health programs.

Work location

This position is based in our newly renovated and modern office, located in the heart of the Belconnen town centre. We support flexibility and a hybrid work model at CHN and are happy to work with the successful candidate to ensure balance between work and life.

Working at CHN

At CHN you will have an opportunity to work with professional subject matter experts and experienced leaders who encourage and support you to develop your interests, expertise and achieve your ambitions. 

Some of the reasons CHN employees love working here include:

Work-Life Balance & Wellbeing

• Paid December leave: Recharge during our annual close-down period with additional paid leave.
• Comprehensive leave options: Access leave entitlements on top of Annual Leave, including Family and Wellbeing Leave, as well as Religious, Cultural and Ceremonial Leave.

Flexible Work Arrangements

• Hybrid work: Enjoy flexible working options designed to promote a sustainable work-life balance.
• Purchase additional leave: Create more time for yourself when you need it with the ability to purchase up to 2 weeks of extra leave per year.

Career Growth & Development

• Professional Development Fund: Access a dedicated fund to support your professional development goals.
• Study leave: Take advantage of our generous study leave option to support your learning and development goals, while balancing work commitments. 

Meaningful & Impactful Work

• Purposeful work in health: Be part of fulfilling, varied work that advances how health is delivered in Canberra, improving health outcomes for the ACT community.
• Collaborate with health experts: Work alongside key health professionals and stakeholders across the health sector, contributing to impactful initiatives.

Culture & Community

• Supportive, collaborative workplace: Join a team environment built on collaboration and mutual support.
• Diverse and inclusive environment: Thrive in a workplace that prioritises diversity, inclusion and wellbeing.
• Sustainability and social impact: Support our commitment to sustainability as we partner with others who make responsible choices for people and the planet.

Financial Benefits & Rewards

• Competitive Remuneration Package: Receive a competitive salary with an attractive benefits package through Salary Packaging of up to $15,900 of your pre-tax income per FBT year to maximise your take-home pay.
• Above-standard superannuation: Pursue long-term financial wellbeing with contributions that are always 0.5% higher than the Super Guarantee. 

Learn more about CHN from our website: Capital Health Network | Home (chnact.org.au)

Position Salary: $49.73 per hour (approximately $98,582 per annum, pro rata to full-time equivalent)

Employment type: Full time (38 hours per week), fixed term until 30 June 2028

Working Days/hours: Full time standards, negotiable hours

How to apply

Applications close: 11.59pm 22 October 2026

Position documentation can be found here https://www.chnact.org.au/capital-health-network-positions-vacant 

Please apply using the ‘apply’ button. Your application MUST include a cover letter addressing how your skills, experience and expertise will meet the functional competencies (max. 3 pages), salary expectations, and your CV (max. 3 pages). Please do not send your applications to the recruitment email address.

Please note: Applicants are required to have full Australian work rights at the time of application and include details of any visa limitations and end dates in the application cover letter.

For further enquiries: Please contact Tahnee Thomson – Service Relationship Manager – Primary Care: ••••@chnact.org.au

CHN, ACT’s Primary Health Network welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. CHN will provide reasonable adjustments for individuals with cultural requirements and/or individuals with a disability throughout the recruitment process.

If you identify as a person who may require adjustments to the application, recruitment, selection and/or assessment process, please advise via ••••@chnact.org.au or 02 •••• •099 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.