Services Renewal Representative (Saudi Arabia) at Oracle Risk Management Services

Riyadh, Riyadh Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Contract Management, Customer Education, Risk Mitigation, Sales, Forecasting, Account Management, Support Services Portfolio Management

Industry

IT Services and IT Consulting

Description

What you'll do The individual would be responsible for timely renewals of both Hardware and Software support contracts for medium-sized to large customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and complete understanding of our Support Services portfolio. Manage cancellation risks proactively and mitigate risks to retain and secure the Contract base. Continue to look for WINBACKs from contracts cancelled in the past or cases where support was not attached during Point Of Sale of Hardware. Grow the available territory by selling Value-Added services like Extended Support or DDR Services, where applicable. Manage exceptions for customers with issues that may delay or inhibit renewals. Accurately forecast business targets and opportunities in territory. Responsibilities Responsible for timely renewals for customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Manage exceptions for customers with issues that may delay or inhibit renewals. Identify and transfer leads to sales representatives for top-tier opportunities. Accurately forecast business targets and opportunities in territory. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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Responsibilities

The individual is responsible for the timely renewal of hardware and software support contracts for assigned medium to large customers, ensuring they understand the support portfolio and contractual implications. This role also involves proactively managing cancellation risks, securing the contract base, and identifying opportunities for selling value-added services.