Services Sales Representative Power Quality at Eaton USA

Warsaw, Masovian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

31 Jan, 26

Salary

0.0

Posted On

02 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Electrical Engineering, Sales, Customer Relationship Management, Technical Assistance, Communication Skills, Project Management, Troubleshooting, Preventative Maintenance, Organizational Skills, Multi-tasking, Safety Compliance, Computer Skills, UPS Systems, Service Quotations, Customer Education, Emergency Response

Industry

electrical;Appliances;and Electronics Manufacturing

Description

The primary function of this roles is to sell and support life cycle services for PQ Systems and solutions to targeted customers with the responsibility to provide sales and technical assistance in close co-ordination with authorized service providers, customers, end users, and local sales manager. Achieve annual service revenue goal. Provide accurate sales forecasting and customer relationship management data on revenue streams for the mapped installed base. People Leadership - Building Organizational Capability to ensure the competences are build within the teams to ensure personal career and business growth. Analyze and provide advice for customers' existing equipment status and recommended replacement schedules. Communication skills must be adequate to interface effectively with all external stakeholders including the maintenance/engineering/facility managers on the site. Develop timely and accurate service quotations with the help of centralized resources. Quote to customers for technical proposals Schedule and conduct frequent Face to face visits with customers across the assigned geography, to educate the customer on the component life cycle aspects. Responsible for technical and administrative support for activities including installation, testing, commissioning, repair, modifications, preventative maintenance, troubleshooting, engineering change, upgrades, etc. through the current service provider infrastructure within the country. Responsible for creating customer accounts, company registrations, tracking and recording leads generated Provide customers basic application information via phone or on-site consultation and utilize the service provider network for 24-hour x 7 days a week on-call duty and respond to emergencies with minimal notification. Responsible for managing specific service contract/s as the single point of contact interfacing into customer organization, while working to drive additional sales in those specific service contract/s (including 24x7) and provide services quote when required. Maintain service log and report of work performed, by self (were need arises) or the service provider network. Continuously improve personal, technical, and professional business skills enabling incumbent to service products to customer's satisfaction through keeping current with product technology as measured by the ability to troubleshoot and repair various products and to instruct others. Demonstrate safety consciousness in equipment handling, electrical and electronic procedures, and the unique situations encountered at diverse work sites Diploma/Degree in Electrical Engineering or Engineering Technology from an accredited institution Minimum of 3 to 5 years of experience working and servicing & sales of UPS Experience in planning, managing site work, coordinating small to medium projects for preventative maintenance, replacements, and upgradations Good understanding of UPS and electrical systems and experience in testing, troubleshooting, evaluating, and servicing of UPS is highly desirable. Understand the proper use of hand-tools, and when it is appropriate to use insulated tools. Understand the need for safety, and comply with company and customer rules on safety Strong communication skills both oral and written Strong computer skills. A driving license is a must. Must be elf-motivated. Proven organizational and multi-tasking skills, with the ability to effectively prioritize and balance workload with the ability to leverage support personnel to meet customer and organizational needs Knowledge of key customers within sales territories in ME Travel up to 50%

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Responsibilities

The Services Sales Representative is responsible for selling and supporting life cycle services for Power Quality Systems to targeted customers. This includes providing sales and technical assistance, achieving revenue goals, and managing customer relationships.