MAKE AN IMPACT WITH NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

ACADEMIC QUALIFICATIONS AND CERTIFICATIONS:

• Tertiary level qualification such as a business management or equivalent degree
• Certification and/or working knowledge of ITIL practice
  Workplace type:
  Hybrid Working

KEY ROLES AND RESPONSIBILITIES: SENIOR SERVICES SALES MANAGER

Revenue & forecasting

Accountable for the achievement of NTT DATA UKI revenue targets through:

• In-contract growth by up-sell / cross-sell of NTT DATA services within the Client base
• Adoption of NTT DATA services especially SDI Services to ensure the client reaches the point of value in the shortest amount of time
• Renewal pipeline management/forecasting (e.g. status of top renewals in the month/quarter)
• Net New business - building pipeline through joint account planning and other strategic engagements with for example our key partners such as Cisco, PANW, Fortinet, F5, Checkpoint and others.

Leadership

• Lead & influence the UKI existing communities of Presales, Lifecyle Specialists, SDMs and Sales Community in delivering NTT Data UKI strategic SDI Services objectives.
• Mentor, coach and manage the performance and professional development of the team
• Continuously upskill and improve the capability of the Lifecyle Specialists, SDMs and Sales Community in line with Technology Solutions strategy

Clients

• Accountable that client contract strategies are developed in countries, which are aligned to the overall Support Services as well as END to END Lifecyle strategy and objectives, ensuring these are developed and executed in a consistent manner
• Work closely with Sales and other client-facing stakeholders to ensure consistent and effective client engagements
• Remain constantly informed of major service delivery or relationship issues affecting key clients, intervening in the client engagement activities as required
• Develop and maintain relationships with key strategic clients to promote the value of NTT Data UKI Support Services & Adoption Lifecyle Services, Professional Services offer and enhance understanding of clients’ strategic needs.

Global Technology Solution Practice
Maintain an understanding of the EU and Group Technology Solutions strategy and oversee resulting country delivery programs
Ensure alignment to the EU and Group Technology Solutions operating model and strategy across the regional Technology Solutions community.
Develop and maintain relationships with cross-functional NTT DATA stakeholders to promote/evangelise the Technology Solutions agenda