Services Technician at NEXTDC

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Critical Infrastructure Maintenance, Operational Sustainability Gold Standard, Contractor Management, On-call Support, Troubleshooting, Plant and Equipment Maintenance, Site Documentation, WHS Legislation Compliance, Risk Management, Staff Development, Continuous Improvement, Electrical Trade, Mechanical Trade, HVAC, Building Management Systems, Cable Management

Industry

IT Services and IT Consulting

Description

Company Description At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. NEXTDC is an exciting ASX 100-listed technology company, operating 16 data centres across 7 major cities in Australia, with future national and international expansions in planning. At NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company. Where Cloud lives and AI thrives! Job Description The Services Technician is responsible for the effective implementation of day-to-day operations at NEXTDC’s facilities across our Sydney facilities. This includes supporting Services Managers with operational and maintenance activities to ensure critical infrastructure is maintained using best practices, upholding the Uptime Operational Sustainability Gold standard, and delivering services to the highest standards in line with NEXTDC’s brand promise. Additionally, you will actively contribute to the training and development of junior facility staff, fostering their growth and enhancing their expertise. Your key responsibilities will cover: Operate, monitor, and maintain critical infrastructure supporting NEXTDC facilities and uptime commitments. Manage contractors to ensure services meet best-practice standards and UTI Operational Sustainability Gold guidelines. Participate in the on-call roster to support data centre operations and customer requirements. Identify, troubleshoot, and resolve infrastructure issues in a timely manner, escalating incidents in line with established procedures. Perform routine testing, tuning, and maintenance of plant and equipment to ensure reliability and peak efficiency. Maintain accurate site documentation (SWIs, EOPs, policies, as-builts) and contribute to audits and certification activities. Collaborate with Services Managers, Senior Data Centre Technicians, Customer Success, contractors, and stakeholders to deliver safe, compliant, and high-quality service aligned with WHS legislation, Facility Rules, and company standards. Support risk management processes, SME training (including EOP drills), staff development, and customer equipment handling as required. Contribute to continuous improvement through accurate reporting and recommendations. Qualifications Tertiary qualification in Electrical, Telecommunications or Mechanical trade (HVAC/Air conditioning), or similar Good knowledge of all aspects of data centres including electrical and mechanical configurations, rack management, design and installation 3 years’ experience in data centre facilities or similar critical infrastructure Excellent written and verbal communication and effective interpersonal skills Exceptional planning, organising and analytical skills Experience with building management and monitoring systems Knowledge of various codes and regulations applicable Good knowledge of cabling & cable management and quality inspection / assurance Additional Information A values driven culture built on innovation, collaboration and growth. Inclusive, diverse and values-driven working culture Great opportunities to progress within our company (grow as we grow) Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate. Make NEXTDC your next move.

Responsibilities

The Services Technician supports daily operations at NEXTDC's Sydney facilities by maintaining critical infrastructure according to best practices and the Uptime Operational Sustainability Gold standard. Key duties include operating, monitoring, maintaining equipment, managing contractors, troubleshooting issues, and participating in the on-call roster.