Services Technician at NEXTDC

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data centre infrastructure, Electrical systems, Mechanical systems, HVAC, Fire systems, Rack installation, Cable management, Building management systems, Troubleshooting, Preventative maintenance, Microsoft Office, WHS compliance, Incident escalation, Operational readiness, Technical documentation

Industry

IT Services and IT Consulting

Description

Company Description At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. NEXTDC is an exciting ASX 100-listed technology company, operating 15 data centres across 7 major cities in Australia, with future national and international expansions in planning. At NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company. Where Cloud lives and AI thrives. Job Description As a Services Technician, you’ll play a key role in supporting the day-to-day operations of hyperscale data centre infrastructure. You’ll ensure all critical systems are maintained to Uptime Institute Operational Sustainability Gold standards, while delivering reliable, high-quality support to both internal teams and customers. What will you do: Operate, monitor, and maintain critical infrastructure to meet uptime commitments Coordinate and manage contractors to ensure maintenance aligns with best-practice and UTI standards Diagnose, troubleshoot, and resolve infrastructure issues to minimise downtime Perform routine testing, preventative maintenance, and system optimisation Participate in a rotating on-call roster to support 24/7 operations Work closely with Customer Success and senior technicians to deliver seamless service Ensure compliance with WHS legislation, Facility Rules, and company policies Escalate incidents in line with established procedures Support the achievement and maintenance of data centre certifications Maintain accurate documentation (SWIs, EOPs, as-built drawings, etc.) Assist with customer equipment handling, installation, and setup Contribute to training, knowledge sharing, and operational readiness drills What will you need: Foundational knowledge of data centre infrastructure (electrical, mechanical, cooling, fire systems) Understanding of rack installation, design, and cable management Familiarity with relevant standards and regulatory requirements Experience with building management/monitoring systems Proficiency in Microsoft Office Strong problem-solving, planning, and organisational skills Clear communication and ability to collaborate across teams Qualifications 2+ years in data centre facilities, building services, or similar environment NV1 Security Clearance (or ability to obtain) – essential Trade qualification in Electrical, Mechanical (HVAC), or Telecommunications – preferred Diploma (or equivalent) in engineering or a related technical field – desirable Additional Information Opportunity to be a vital part of NEXTDC Inclusive, diverse and values-driven working culture Great opportunities to progress within our company (grow as we grow) Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate. Make NEXTDC your next move.

Responsibilities

The Services Technician will operate, monitor, and maintain critical data centre infrastructure to ensure uptime and compliance with industry standards. They will also coordinate contractors, perform preventative maintenance, and provide support for customer equipment installations.